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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Q C

Q C

July 9, 2024

5  out of  5
rating by Q C
"Awesome 👌 very helpful and knowledgeable."
We responded:
"Thanks for the compliment!!!@"
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Vans

May 22, 2024

5  out of  5
rating by Vans
"Carlos and his team are amazing. Very knowledgeable and helpful."
We responded:
"Thanks Vans!!! We appreciate you and your family!!!"
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Tomas ixtuc

May 19, 2024

5  out of  5
rating by Tomas ixtuc
"Buena oficina gente responsable y te atiende rápido"
We responded:
"Thanks Tomas, we appreciate the review! Regardless,"
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Liz Monroy

February 26, 2024

5  out of  5
rating by Liz Monroy
"Saved my business a lot of money! Great personalized service!"
Profile photo of Kayla Intengan (iitzkaylaa)

Kayla Intengan (iitzkaylaa)

April 4, 2023

5  out of  5
rating by Kayla Intengan (iitzkaylaa)
"Awesome agent! Very helpful and professional! Carlos and his team are great and treat me like family! I am glad I found an agent that cares! ;)"
We responded:
"Thanks Kayla!!! I appreciate the compliment."
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anna burton

December 24, 2022

5  out of  5
rating by anna burton
"Best prices. Best customer service. Highly recommend!"
We responded:
"Thank You Anna for the kind review. Have a great Holiday Season!!!"
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Marc Sonnenberg

October 30, 2022

5  out of  5
rating by Marc Sonnenberg
"Good rates. Good Customer Service."
We responded:
"Thanks Marc. I appreciate the compliment!"
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Schkeena Hamilton

April 19, 2022

5  out of  5
rating by Schkeena Hamilton
"They went out of their way to make phone calls and to do anything they could to help me get reimbursed for a towing claim I made where the State Farm Emergency Roadside Service (ERS) company never showed up. I appreciate all of their time and effort in doing this for me despite the fact that they’re not my assigned agent. Thank you so much!"
We responded:
"It's was our pleasure."
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Mark Zambrano

March 31, 2021

5  out of  5
rating by Mark Zambrano
"Great and friendly customer service from entire staff."
We responded:
"Thanks Mark for the review! I appreciate you for taking the time to leave our office a review."
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Demi B.

March 17, 2021

5  out of  5
rating by Demi B.
"Very thorough, great customer service, and great rates. I highly recommend them. They take good care of their customers😊"
We responded:
"Thank you Demi for the kind words. Our office appreciates the review!!"
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Jose A. Torres

February 25, 2021

5  out of  5
rating by Jose A. Torres
"Excellent service and economic, they are professional 👏 and very nice people 👍"
We responded:
"Thank you for the great review Jose!"
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Shane Campos

September 17, 2020

5  out of  5
rating by Shane Campos
"MJ is the best, super friendly! We have 2 cars and 2 motorcycles insured by State Farm... our rate is unbelievable! If you’re looking for great coverage in Las Vegas call this State Farm ask for MJ. The team here is amazing always willing help and answer any questions you may have! Carlos has put together an awesome group that knows what customer service is all about! - Shane"
We responded:
"Thanks Shane for the kind words! MJ is a big part of the office. We appreciate you taking the time to leave us a review!"
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veteranmode

July 8, 2020

5  out of  5
rating by veteranmode
"I've been covered by you guys for 15 years and you always had my back. The best customer service. Zero problems, zero complaints. Here's to another 15 years."
We responded:
"Thanks for the great compliment. I personally been in the office since 2007. I hope my team and I there for you and your family for the next 15 years!"
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Morgan Melt Creative

April 21, 2020

5  out of  5
rating by Morgan Melt Creative
"Carlos and his team are always attentive and truly care about their customers I highly recommend them for all of your insurance needs"
We responded:
"Thank You for the kind review!"
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Hugo Hernandez

April 3, 2020

5  out of  5
rating by Hugo Hernandez
"Carlos and his staff are helpful and friendly. They've helped me get coverage for my car, apartment, to name a few."
We responded:
"Thanks Hugo! Appreciate the review!"
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Alex Aceves

March 27, 2020

5  out of  5
rating by Alex Aceves
"Always helpful. I will never go to anyone else for my insurance. They do what I need and make sure their customers are satisfied to the best of their ability."
We responded:
"Thanks Alex! Appreciate the review!"
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Katie K

January 27, 2020

1  out of  5
rating by Katie K
"Extremely unprofessional and rude. I wouldn't choose this agent if my life depended on it. I haven't even met this individual, but he was so mean and has never even met me. Please pick any other agent. This guy tried to upsell me on policies I don't even need!!!"
We responded:
"I am sorry you feel this way. The opportunity had nothing to do with selling or upselling insurance. Just a missed opportunity."
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Ruben Herrera

November 15, 2019

5  out of  5
rating by Ruben Herrera
"Carlos and his team have always been very helpful and always take care of me! Very honest man and great person!"
We responded:
"Appreciate the kind words Ruben! Hope the family is doing great."
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Marc Tav X

August 29, 2019

1  out of  5
rating by Marc Tav X
"Guy didnt listen. Worse customer service ever. Dont call in the early morning as the guy said he was not in the mood this early.. stay away.."
We responded:
"Thanks Marc Tav for the 1 star review. Plus, really did appreciate the name calling at the end of your call before you hung up. You calling me a moron at the end of your call was amusing!😁 Marc called asking a question about a Non-Owned Vehicle Policy. Marc did not like the answer I gave him. He did not need to spend extra money on a policy he did not need. If I would of sold him that policy he asked for, I would sold him something that HE DID NOT NEED. The Non-Owned Policy would of been secondary in the scenario he presented over the phone. Have a great Labor Day Weekend. Thanks for taking the time to leave this 1 star review on my page."
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Nick Gallegos

July 10, 2019

3  out of  5
rating by Nick Gallegos
"Used to be 1 star but...Carlos called asked me to remove the one star because he needs good reviews"
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Shanisha Doyle

June 18, 2019

5  out of  5
rating by Shanisha Doyle
"My claim was handled smoothly and professional - thank you so much for making this so easy for me!!!!!"
We responded:
"Thank you for the kind words."
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Wilber Mendoza

June 17, 2019

5  out of  5
rating by Wilber Mendoza
"Very friendly and great services."
We responded:
"Thanks for the awesome review. I have enjoyed having the Mendoza family in our agency since 2008. Thank you. I appreciate the loyalty!"
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Evan Buche

December 4, 2018

5  out of  5
rating by Evan Buche
"Very knowledgeable and friendly.I have been a client here since he started. He handles all of my familys policies and will continue to do so until the day he retires. I can't recommend him enough. If your looking to switch policies, or start a new one this should be your first stop!"
We responded:
"Thank Evan!"
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Dinela Solorzano

November 20, 2018

5  out of  5
rating by Dinela Solorzano
"Always very helpful!"
We responded:
"Thanks You! Our office is always trying to go Above & Beyond for everyone!"
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Craig Kagel

August 13, 2018

5  out of  5
rating by Craig Kagel
"Excellent Service....World Class Client Relations and Insurance Knowledge!!! Very Pleased with Carlos and Associates!"
We responded:
"The team and I appreciate the compliment!!!!"