State Farm® Insurance Agent Carlos Munoz

"Been with Carlos and team for many years. They have been amazing."

"I have been with this agency since 2008. I have been treated with nothing but patience, kindness and respect. Carlos, Mary Jane, Andrea, and all of the office staff are always professional and calm(even when I'm not)and explain things to me without making me feel dumb or talked down to. I always praise Carlos and his team when speaking to friends and family and recommend them to anyone who is looking for an amazing insurance company. They are more than a brand name, they are real people doing real work. Thank you for all that you do!"

"Good Agents good service!"

"Carlos and his team are great! They explain my coverages clearly so there are no surprises or misunderstandings. I recommend them to all my friends and family."

"I am leaving this review because I don't think most people understand how great an insurance agent (or agency) can be. Carlos Munoz, and everyone at his agency, provide much more than just insurance, they provide peace of mind, which you cannot put a price on. I was derelict in my responsibilities and let my auto insurance renewal notice become buried under a mountain of junk mail. The day after my bill was due, Carlos sent me a text reminding of this fact. Had he not done so, I would have very likely forgotten about my insurance payment until well after the grace period had ended. In contrast, I previously had another State Farm agent who did not bother to remind me about a late payment until the last day of the grace period. If I had missed his call on that day my insurance would have been canceled! I won't reveal that agent's name (Gary) but my few years with him as my agent showed my just how bad an insurance agent could be. To add insult to injury, I had to remind that unnamed agent that I had spoken to him two weeks prior and had actually made a payment. "Oh yeah, I see that you did!" This did not inspire confidence in me. There are so many personal touches that Carlos and his associates provide that I don't want to list them all now as this review is already far too long. I'll just say I've had good agents, and I've had bad agents. Carlos is by far the best, most efficient, knowledgeable, kindest, most thoughtful agent I have ever had! If you are fortunate enough to have him as your agent, consider yourself lucky!"

"Andrea was so helpful I wish she was my daughter she had great customer service you could feel the smile through the phone there is no customer service no more but this was a great customer service person give that girl a raise"

"Excelente servicio y muy buenos precios! Personal muy atento y con mucha experiencia. Siempre nos han ayudado y orientado con todos los tramites del seguro de vehiculo y casa."

"Excelente atención, siempre disponibles a cualquier consulta o solicitud. Muy satisfecha con la respuesta ante emergencias e imprevistos. Definitivamente los recomiendo mucho!"

"Andrea and the staff are absolutely the best! They go the extra 10 miles and truly make you feel not alone when things are tough and confusing especially how things are now these days! They are all just amazing!"

"Muy buen servicio estoy feliz como me atienden son muy amables todos en la oficina"

"I have had such good experiences with this company, and with the agent who has helped me over the phone. She is well informed and friendly. Everything went smoothly and quickly. I now have renters insurance and car insurance in my new location. Thank you!"

"I have been with this location of State Farm for more than 20 years. They've always provided excellent service. Recently, my family members were in a bit of a mess with their insurance companies and I immediately called MJ and she and the rest of the staff went above and beyond to help. Their office is kind, knowledgeable, trustworthy and even let you know if there's a better more cost effective way to achieve whatever you may ask of them."

"Every time I call the office, they have been most accommodating. And they are always very pleasant too. It’s been a pleasure to do business do business with them."

"Love this place! Always friendly and willing to help you out. Andrea is awesome and a great help."

"I've been with Carlos and his team since 2016, and they’ve been amazing every step of the way. They've helped me and all my family members with professionalism, care, and great service. Highly recommend!"

"Awesome 👌 very helpful and knowledgeable."

"Carlos and his team are amazing. Very knowledgeable and helpful."

"Buena oficina gente responsable y te atiende rápido"

"Saved my business a lot of money! Great personalized service!"

"Awesome agent! Very helpful and professional! Carlos and his team are great and treat me like family! I am glad I found an agent that cares! ;)"

"Best prices. Best customer service. Highly recommend!"

"Good rates. Good Customer Service."

"They went out of their way to make phone calls and to do anything they could to help me get reimbursed for a towing claim I made where the State Farm Emergency Roadside Service (ERS) company never showed up. I appreciate all of their time and effort in doing this for me despite the fact that they’re not my assigned agent. Thank you so much!"

"Great and friendly customer service from entire staff."

"Very thorough, great customer service, and great rates. I highly recommend them. They take good care of their customers😊"